Know your rights when transferring money
You have federal rights protecting your money, including special rules that generally apply even when sending it to another country.
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Basics
Know your rights when sending money abroad
Providers generally are required to give consumers certain information, including their fees and taxes, when sending money abroad. Read more
Find out how to alert a remittance transfer provider about an error
If an error occurred when transferring money, you can better protect your legal rights if you let the provider know about the error. Read more
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Key terms
- Automated Clearing House (ACH)
- Remittance transfer
- Remittance transfer provider
- Virtual currencies
- Wire transfers
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Understand your situation
Common issues
- You want to cancel a money transfer
- Your recipient received less than the amount you sent
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Know your rights
- You may have certain protections when sending money to another country
- Every company must provide you with specific information about your international money transfer
- A remittance transfer provider must investigate an error within 90 days and notify you of the result
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Take action
How-to guides
- How to stop or reverse a transfer sent to the wrong account
- How to protect yourself from a money transfer scam
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Submit a complaint
Having trouble with a financial product or service? If you've already tried reaching out to the company and still have an issue, you can submit a complaint. Tell us about your issue—we'll forward it to the company and work to get you a response, generally within 15 days.
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